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1180 Harbor Way, Suite 900
San Francisco, CA 94107, USA
Questions travelers ask us most
Can I change or cancel my flight after booking?
Most fares can be changed online from your booking confirmation. Refundability and change fees depend on the fare you selected — they're shown before you pay, not after.
How far in advance should I book for the best price?
For most routes, 4–8 weeks ahead of domestic travel and 2–5 months ahead of international travel tends to find the better fares — though sales can beat that anytime.
Do you charge a booking fee?
No. The price shown at checkout is the full price, taxes and carrier fees included — we don't add a separate service fee on top.
What if my flight is delayed or cancelled by the airline?
Call the 24/7 line on your confirmation and we'll help you rebook — on the original airline where possible, or find a reasonable alternative.
Is Starlight Travels part of Starlight Retail Inc.?
Yes — Starlight Travels is the flight-booking brand of Starlight Retail Inc., a technology company also known for products like MeeTaker AI and its cloud-security work.