Contact

Talk to the travel desk

Planning a trip, changing a booking, or just have a question — we're here for it.

Send us a message

Tell us where you're headed

Other ways to reach us

Prefer to talk it through?

Call us, 24/7

+1 (415) 555-0142

Email the travel desk

travel@starlightretail.ltd

Visit our headquarters

1180 Harbor Way, Suite 900
San Francisco, CA 94107, USA

Help & FAQ

Questions travelers ask us most

Can I change or cancel my flight after booking?

Most fares can be changed online from your booking confirmation. Refundability and change fees depend on the fare you selected — they're shown before you pay, not after.

How far in advance should I book for the best price?

For most routes, 4–8 weeks ahead of domestic travel and 2–5 months ahead of international travel tends to find the better fares — though sales can beat that anytime.

Do you charge a booking fee?

No. The price shown at checkout is the full price, taxes and carrier fees included — we don't add a separate service fee on top.

What if my flight is delayed or cancelled by the airline?

Call the 24/7 line on your confirmation and we'll help you rebook — on the original airline where possible, or find a reasonable alternative.

Is Starlight Travels part of Starlight Retail Inc.?

Yes — Starlight Travels is the flight-booking brand of Starlight Retail Inc., a technology company also known for products like MeeTaker AI and its cloud-security work.